FAQ

SHIPPING

✅ All of our items are made to order. This means as soon as you order, we get to work producing your item!

📦 Please allow 2-5 business days to receive a tracking number.

📫 Depending on your location, shipping time is quoted by the mail carrier as 4-12 business days, typically for USA orders it is 2-5 days.

 

HOW LONG AFTER ORDERING IS MY ORDER SHIPPED?

We typically ship all orders within 2-5 business days. It is usually less than 3 days during off-peak season, but may be up to 5 days during peak times like Black Friday and Christmas. For Metal Signs and Metal Wall Art Products, please allow an additional 7-10 days for processing.

WHICH CARRIER DO YOU USE?

We ship all items with USPS. For international shipments, your local mail carrier will handle and deliver the item once it enters your country.

HOW LONG DOES IT TAKE TO ARRIVE?

We ship all orders from our USA factory. Due to Covid-19, some international packages may be delayed due to routing or customs delays.

  • USA - Within 2-5 business days
  • Canada - Within 4-10 business days
  • Western Europe - Within 3-8 business days
  • Australia/NZ - Within 5-15 business days
  • Rest of the World - Within 5-20 business days

Check your local mail carrier website for the latest updates on how Covid-19 is affecting deliveries. 

If you have further questions or concerns, please email us at support@regaluxa.com